A structured approach to consumer-initiated communication
Designed to support inbound calls initiated by consumers and routed to licensed professionals.
A structured approach to consumer-initiated communication
Designed to support inbound calls initiated by consumers and routed to licensed professionals.
Leadgen Marketing LLC supports organizations that rely on consumer-initiated communication. Our role is to facilitate inbound call routing and appointment coordination in a way that prioritizes clarity, accountability, and compliance.
Leadgen Marketing LLC supports organizations that rely on consumer-initiated communication. Our role is to facilitate inbound call routing and appointment coordination in a way that prioritizes clarity, accountability, and compliance.
Common communication scenarios
Common communication scenarios
Consumers respond to mailed notices or other offline materials and choose to call at their convenience. Calls are handled according to predefined workflows that ensure appropriate routing and documentation.
Step 1 - Consumer Action
Step 1 - Consumer Action
Step 1 - Consumer Action
Individuals receive mailed information and independently choose to place a call.
Individuals receive mailed information and independently choose to place a call.
Step 2 - Call handling
Step 2 - Call handling
Step 2 - Call handling
Inbound calls are received and routed based on predefined criteria, including availability and licensing requirements.
Inbound calls are received and routed based on predefined criteria, including availability and licensing requirements.
Step 3 - Agent Interaction
Step 3 - Agent Interaction
Step 3 - Agent Interaction
Conversations are conducted by licensed professionals or scheduled accordingly. No outbound solicitation or automated outreach occurs.
Conversations are conducted by licensed professionals or scheduled accordingly. No outbound solicitation or automated outreach occurs.
